Testimonials - Clover Autos - Page 5

September 2021

โ€œLoss of power caused by faulty throttle potentiometerโ€

five

I dropped my car off and after explaining the loss of power, was greeted by Ronnie, the owner, who was an extremely polite, professional and understanding man. He treated me as if I was his only customer and asked me lots of questions to help him better understand the problem. He explained a thorough diagnosis would be conducted using a computer and visual inspection to ascertain the problem. He loaned me a hire car(no charge!) and explained he would contact me ASAP with his findings, which he did. The problem was caused by a faulty throttle potentiometer which was changed and the old parts were left in a box in my car; they like to let customers see which parts have been changed. Again Ronnie was extremely polite, professional and not rushed when explaining everything they did in detail. I unhesitatingly recommend Clover Autos for being a breath of fresh air in delivering outstanding customer service in an honest, polite, and professional manner. As a teacher with over 10 years experience delivering customer service courses, I speak with some authority on the subject. Bravo Clover Autos, I will not allow any other mechanic to work on my car, but you.

Andrew


September 2021

โ€œExcellent as usualโ€

five

Been using Clover for many years. I have found them to be professional in their execution. Work required is detailed and costed correctly so there are no unpleasant surprises. They are always accommodating to the customer and carry out their work to a high standard.

Giovanni


July 2021

โ€œMOT at short noticeโ€

five

MOT arranged at short notice, Completed on time, car delivered home afterwards, clean inside and out. Very efficient friendly service.

Customer in Essex


July 2021

โ€œIgnition key problemโ€

five

I rung clover autos up with a kwy issue already been told by a main dealer you have to book a diagnostic test and if this is the fault it will be ยฃ650. So I rung clover auto's explained it to them told me to bring it over which I did sprayed a substance in the lock now works perfectly did not charge me highly recommend superb service 10 / 10 will be using again

Mr Paul Teahan


July 2021

โ€œGood repair to me vanโ€

five

Clover Autos repaired an elelctrical fault on my VW Califoria. I found the staff knowledgable and efficient in sorting out the problem. They offer a good service and I'm pleased I found them.

Timothy Faichney


July 2021

โ€œCan't recommend Clover Autos enoughโ€

five

Went to Clover Autos with a problem on my ABS, they were so good, kept me informed at all points, and fixed it, whilst keeping the cost down. I will always take my car here for further services and repairs, they do a great job, while being honest, pleasant and not ripping you off.

Sophie


April 2021

โ€œGreat service, as alwaysโ€

five

The Clover Auto guys fitted me in at short notice for a last-minute MOT on our Audi A1, which they did whilst I waited and watched. All ran to time, very thorough and all done with sensible Covid precautions. We had the car serviced at Clover late last year too. They really know their Audi's and, like other reviews on this site mention, are always very transparent, explaining carefully what work needs doing and why, and the pricing options. Wouldn't take our Audi anywhere else.

Martin in Essex


February 2021

โ€œExcellent service provided by Clover Autosโ€

five

My Smart cars rear brakes were locked on, due to being in Lockdown for so long and unable to get out to release the handbrake. I phoned up Clover Autos, who initially gave advice to help release the brakes over the phone, but when that was unsuccessful they came around and tried themselves before towing the car away to fix the seized brakes. I can honestly say I have been looking for a reliable, reasonably priced garage to service my Smart and would thoroughly recommend Clover Autos going forward. Thank you

Trevor Thomas


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