As a client of Clover Autos Limited, you agree to be bound by all the terms and conditions contained within this document. You acknowledge that you have read and understand these terms and conditions as stated below.
Clover Autos Limited is the company and can be referred to as us; the client refers to the person or company purchasing goods or enlisting the services of Clover Autos Limited.
Conditions of Sale of Goods
The sale of Goods and Services are made subject to the following conditions and by purchasing from Clover Autos Limited, the purchaser accepts these conditions.
All new goods are covered with a return to base parts and labour warranty for a period of 12 months from the date of invoice on Hardware only. Consumable goods are not covered by any warranty.
Although every care is taken to ensure that all second hand parts supplied by Clover Autos Ltd are of good working quality, no warranty is expressed or implied unless otherwise stated.
Warranty will be void if goods or labels have been found tampered with. Warranty does not cover any damage to other equipment used in conjunction with these goods.
Charges and Payment
All prices quoted in the Standard Service Charges List include VAT unless otherwise specified. We reserve the right to adjust prices without notice. We may require payment in advance for the supply of any obtained goods or sub contract labour if account payment is offered, payment of the account is due within the agreed terms; otherwise the remainder of the account is due immediately following the completion of the work.
Scope of Services
Clover Autos Limited is the Clients’ primary point of contact for all works carried out on your vehicle. If we are unable to resolve a problem, then we will work with the appropriate outside vendor to endeavour to get a quote and resolution. The client understands that additional expenses may be incurred when an outside vendor is brought in to solve a particular problem and agrees to reimburse Clover Autos Limited for any such expenses.
A deposit of 50% is payable for any work to be undertaken that is estimated to be worth in excess of £500. The deposit is required prior to the comment of work.
Payment for new clients is due in full upon delivery and/ or completion of work until such time that an account is setup. Payment of accounts is due on or before the 20th day of the month following the date of the invoice. Interest at 3% per month on the current balance may be charged on overdue accounts and shall accrue on a daily basis starting from the due date.
Clover Autos Limited reserves the right to charge storage fees at £20 per day or part thereof for any vehicle being held while awaiting payment of works.
In the event of default by the client in paying for the services and/or goods provided, the amount outstanding will be passed on to a debt collection agency for recovery. Clover Autos Limited will seek to recover all costs (including legal costs), losses and expenses incurred by the client in recovering any unpaid monies.
Cancellation of On-Sites
By not turning up for your appointment this is a breach of your contact. If we incur a financial loss to the business as a result of being unable to refill the appointment slot then we may seek to recover our loss.
We request the client notify us of any cancellation of appointment at least 24 hours ahead of the scheduled start time. Failure to provide such notice may result in the minimum 1 hourly rate of labour being charged.
Loss of Service
Client recognizes that we makes every attempt to select the most reliable Goods, and that we will make best efforts to keep Client’s vehicle up and running efficiently and cost-effectively, within the limits of the client’s budget.
Property and Risk
Despite the purchaser having possession of any Goods, ownership is retained by Clover Autos Limited until the client pays in full all money owed. Risk in any goods supplied shall pass to the client at the point of delivery.
Any claims for errors or unsatisfactory work must be made as soon as reasonably practical of issue of an invoice. We are only under an obligation to deliver goods and services in accordance with the general description, whether or not a special description may have been given or implied by law.
All parts are subject to availability. All prices include VAT, freight and may change without prior notice. All our goods and services come with a one year return to base warranty unless otherwise stated. Additional delivery fee does apply and is charged based on location.
Any dispute which cannot be resolved will be referred for mediation or arbitration.
If any parts of these terms of trade shall be held to be illegal, unenforceable or invalid, the remaining parts shall continue in full force and effect. The laws of Great Britain shall govern these terms of trade and Clover Autos Limited and the client hereby submit to the non-exclusive jurisdiction of the courts of Great Britain. The client hereby waives any right they may have to claim that the above submission to jurisdiction is an inconvenient forum.
Clover Autos Ltd does not authorise any client to use ours or the manufacturer trademarks, names or associated materials. To use these trademarks, names and associated materials, prior written approval must be given by Clover Autos Limited or the relevant manufacturer.
Clover Autos Limited Guarantee to Solve Vehicle Problems
We undertake to provide a viable solution to the vehicle problems of any client – or will not charge the customer. However the client must allow us appropriate time to diagnose the problem and identify a viable solution. We cannot be obligated to provide a viable solution if the client does not provide required access to their vehicle or the manufacturer no longer stocks required replacement parts.
If the client desires an alternative solution to that offered by us, then Clover Autos Limited cannot guarantee to provide such alternative solution within the terms of this guarantee.
Clover Autos Limited Service Satisfaction Guarantee
We guarantee you will not pay twice for the exact same work.
If we return to your site to repeat work already performed, there will be no charge for the additional work.
If we repeat work already performed, there will be no charge for the addition work.